1. How to apply a demo account? How long can I use it for?

You can click "Open a demo account" on AETOS website and apply for one. AETOS demo account lasts for 14 days. You can feel free to either open a live account or operate another demo account in MT4 to practise trading.

2. How to open an account at AETOS? Which type of account shall I open?

To open an account at AETOS, you can firstly click “Live Accounts” on our website and you will see the Registration page. You then need to complete the Registration process and upload your identity documents as part of your account opening application. After your identity is verified by our staff, your application is deemed to be approved and you  are allowed to open a trading account at AETOS. You can make a deposit and start trading. 

AETOS has different trading account categories for all types of qualified investors, including new, experienced and professional traders. Please refer to the Trading Account section for more details. 

3. I have operated a demo account, so how can I open a live account?

You can use your registered username to log into the AETOS official website. Then follow the instructions and fund to activate your live account.

4. Is money safe if I trade with AETOS?

Clients' funds are generally deposited into a segregated bank account, where clients' funds are separated from the company's operating funds. Under the Australian law, we are not permitted to use clients’ money for any purposes. In addition, all client money are required to be regularly audited by independent auditors and reported to ASIC. See our Product Disclosure Statementfor full details of how we treat client funds.

5. How can I fund my account quickly?

AETOS accepts client deposits through different funding methods, such as Wire Transfer and bank transfer. Please refer to the Funding Procedures section for details of each funding method. 

6. In which banks shall I deposit in?

You can transfer your trading fund to our designated bank, which is Australia National Australia Bank, if you choose Wire Transfer. The bank details can be found on the Funding Procedures section. 

7. How to process withdrawal?

You can log onto the AETOS website and submit your withdraw request. We will process your withdrawal within one business day as soon as we receive your request. The timing of your withdrawals arriving at your bank account depends on the bank’s processing speed, usually it takes 1-5 business days. 

8. Is third party payments permitted?

No. You must deposit your money from or withdraw money to an account under your name. All third party deposits or payments are not allowed. 

9. How many types of limit orders are there?

Limit orders include:

Buy limit - a trade request to buy at the Ask price that is equal to or lower than the buy limit price. The current price level is higher than the value in the order. Usually this order is placed in anticipation of a price drop followed by a rebound.

Sell limit - a trade request to sell at the Bid price that is equal to or higher than the sell limit price. The current price level is lower than the value in the order. Usually this order is placed in anticipation of a price rise followed by a fall back.

10. How many types of stop orders are there?

There are two types of stop orders:

Buy stop - a trade request to buy at the Ask price that is equal to or higher than the best prevailing market price at time of execution. The current price level is lower than the value in the order. Usually this order is placed in anticipation of a continuous price rise.

Sell stop - a trade request to sell at the Bid price that is equal to or lower than the best prevailing market price at time of execution. The current price level is higher than the value in the order. Usually this order is placed in anticipation of a continuous price fall.

11. What is your MT4 Forced Liquidation Policy?

If the Margin Level in your trading account drops below a predetermined level set by us (e.g. below 50%) or if AETOS exercises its absolute discretion, then a red warning signal will appear on your MT4 terminal. 

If the Margin Level in your trading account drops below a predetermined level set by us (e.g. 30% of Initial Margin, or 0.3% of the notional contract amount), then a red warning signal will appear on your MT4 terminal. Alternatively, if AETOS exercises its discretion, then it is entitled to close out your position at a prevailing market rate without notice to you. AETOS could do this in order to minimise trading risk and deduct the resulting realised loss from your remaining funds held by us. You will remain liable for any negative balance which cannot be covered by the closing out of your positions. Please refer to our Product Disclosure Statement (PDS). 

12. How to complete W-8 form?

The W-8BEN form is a legal document required by the US tax authorities and is used to declare an individual's tax status to the Internal Revenue Service (IRS). It's only required for non-US residents and by completing the form, you may be able to claim a reduced rate of withholding tax.

If you decide to trade US Share CFD with AETOS, you are requested to complete W-8 form before we approve your account.

We have developed a comprehensive W-8 information pack to assist you to complete the form.

AETOS individual account: W-8BEN individual guide

AETOS corporate account: W-8BEN-E corporate guide

AETOS SMSF account: W-8BEN-E SMSF guide

13. What is a Legal Entity Identifier (LEI) and why do I need one?

The LEI is a standard identifier that provides verified data on legal entities when they enter into OTC derivatives market. To comply with ASIC Derivative Transaction Rules, AETOS is obliged to obtain a valid LEI from you if you trade with AETOS as a corporate entity (including the corporate trustee).

You may apply for an LEI from an accredited company including Australian-based APIR, GS1 Australia and Bloomberg. You may also authorized AETOS to apply for an LEI on behalf of you by returning a signed off authorization letter.